customer-journey

📢 Laudspeaker is an Open Source Customer Engagement and Product Onboarding Platform. Open Source alternative to Braze / One Signal / Customer Io / Appcues / Pendo . Use Laudspeaker to design product onboarding flows and send product and event triggered emails, sms, push and more.

Application on Markov Chain and Removal Effect (Attribution Modeling)

Business case (Python): CRO for an online store

Customer journey mapping project with real-life application at Bagaggio, using Miro for journey visualization and process optimization.