customer-success

LLM agents built for control. Designed for real-world use. Deployed in minutes.

Second Sight - Data Driven Customer Success

📖 A curated list of awesome tech resources for customer success and customer intelligence.

🐵 Export the latest list of users on your marketplace to your Mailchimp account easily.

Enablement Notebook for new and existing Dynatrace users

Microservice-based Onboarding Generator

↗ Pipz Tracker is a zero-dependency library that includes tracking in your application.

Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.

A comprehensive resource designed to help professionals working in Customer Success excel in their roles.

In this project, I analyzed whether the new website platform features, introduced in 2022, have increased student engagement for 365 Data Science using Microsoft Excel

Kustomer integration for the Solidus eCommerce platform.

Showcases my work at Finzooid (2019–2022) in customer success and marketing ops using ChatGPT, Power BI, Buffer, and SQL. Includes anonymized examples of feedback analysis, KPI tracking, social scheduling, and churn prediction workflows.

A Dynatrace Launchpad filled with various helpful links and resources so any customer can have a great foundational starting point in the platform.

Python CLI to run health checks to ensure verified Clouddockit Scan setup

This dashboard helps us track agent performance and related data, By using the displayed data, we can improve agent performance to meet our needs.

AI-Enhanced Customer Retention System (AIECRS) is an AI-based system designed to predict customer churn and suggest retention strategies.

Trueramp Customer Training and Success Platform